# What are the first things you look for in a management team?
Well, what do you look for in a girl? Seriously, you look for the logical things - passion, an interest in running the business, honesty. Such as, do they love the business, or do they love the money? This is the first filter. I mean real passion; Mrs. B ran Nebraska Furniture Mart until she died at the age of 103 - that's passion. If temperament is the most important personal asset in managing money, in business, it's passion. Secondarily, if you've been doing it a while, you get to know how to do it. But obviously no management team is perfect, so you're often stuck making a judgment call. You don't want to wait forever to find the perfect team. Incidentally, a friend of mine spent twenty years looking for the perfect woman; unfortunately, when he found her he discovered that she was looking for the perfect man.
2005 Tuck School of Business Trip to Omaha · 2005A shareholder asked how the pair assesses managers at companies in which they invest. Buffett informed the crowd that “a really good business doesn’t need good management - and a poor business can’t do well no matter how good management a management is. There are enormous differences in the talent of American businesses. The Fortune 500 management doesn’t get picked like Olympic team athletes. In some cases, it’s fairly easy to pick out a good management. We think a .350 hitter will continue to be one; we don’t believe the .127 hitter who says, hey I’m different because I’ve got a new bat. In business, those are often the managements who say they’ve hired consultants. Once we see ability, we like to see how they treat their shareholders. Tom Murphy is a good example of a great manager.
BRK Annual Meeting 1996 · 1996Buffett thinks there are two main factors in assessing management:
- How have their results been?
- How do they treat the company's shareholders? Look also at how management treats themselves relative to the shareholder by reading the proxy circular.
Buffett later went on to say that one of the two or three most important things a Chief Executive Officer does is to allocate capital (i.e., invest money - either retained earnings or new outside capital). Yet few CEO's are trained for capital allocation because they rose through other streams in the business such as operations, sales or finance. Referring still to capital allocation, Buffett said most CEO's, when they get the top job, are "like a concert pianist arriving at Carnegie Hall - only to be handed a violin".
Often CEOs who are inexperienced in the field of capital allocation will rely on so called "experts" Buffett sees this as extremely dangerous.
BRK Annual Meeting 1994 · 1994[Q: What do you look for in a manager?]
We look for managers that have a passion for their business. We've had terrific luck with entrepreneurs who love their businesses like I love Berkshire. They'll tell me to butt out if I'm going to screw it up. They are part of Berkshire, but guard their businesses jealousy.
We got a book from an investment bank from someone who bought a business a few years ago [and now wanted to sell it]. The business was a piece of meat to them. What are the odds that they didn't doctor the books?
[I look for people who] have a lot of love for their business. There can't be a company in the country, if you could measure passion for the business, no-one would come close [to Berkshire].
[CM: What matters most: passion or competence that was born in? Berkshire is full of people who have a peculiar passion for their own business. I would argue passion is more important than brain power.]
By the time they get to us, if they didn't have brainpower, they wouldn't have gotten to us. We're not going to see an incompetent but passionate manager -- those got weeded out a long time ago. But I do have to weed out a manager who just wants to cash out.
We see lots of businesses that play games with their accounting and just want to cash out.
BRK Annual Meeting 2003 Tilson Notes · 2003Almost everything we learn is from public documents. I read Jim Clayton's book, for example. There is adequate information out there to evaluate businesses. We do not find it particularly helpful to talk to managements. Often managements want to come to Omaha to talk, and they come up with all sorts of reasons, but what they really hope is that we become interested in their stock. That never works. The numbers tell us a lot more than the managements. We don't give a hoot about anyone's projections. We don't want even want to hear about it.
BRK Annual Meeting 2003 Tilson Notes · 2003It would be tough to evaluate a class of MBAs and pick which ones would prove to be the best managers, just like it would be tough to pick the best golfer by watching them hit on the practice range.
We haven’t tried to evaluate, before they have a record, who will be superstar managers. Instead, we find people who’ve batted .350 for 10-50 years. We just assume we won’t screw it up by hiring them. We take people who play the game very well and allow them to play.
I recall a study that correlated business success with the age at which a manager started. It turns out that those who started young did best. Of course, if you work with what you have, you can develop over time, but a lot of it is wiring – I’ve come to believe more so than I did 4-5 years ago. I’ve never heard Charlie say anything dumb about business – except when he disagrees with me. (Laughter) And I’ve never heard [GEICO CEO] Tony Nicely say anything dumb about business, ever.
[CM: Part of it is intelligence, partly temperament. Rick Guerin, for example, wanted to be rich, he was smart and had the right approach [so I knew he would be very successful]]
It’s interesting to think about the odds that the NCAA basketball Final Four will be cancelled [referring to his comment elsewhere that Berkshire had written a $75 million policy on the Final Four being cancelled]. Some people like thinking about this. My dad wouldn’t let me be a bookie, so I went into investing.
BRK Annual Meeting 2005 Tilson Notes · 2005# 在一个管理团队身上,你首先看重什么?
嗯,你找对象的时候看重什么?说正经的,你看重的无非是些合乎情理的东西——热忱、对经营这门生意的兴趣、诚实。比方说,他们爱的是这门生意,还是这笔钱?这是第一道筛子。我说的是真正的热忱;B 夫人一直经营内布拉斯加家具城,直到 103 岁去世——这就是热忱。如果说管理资金时最重要的个人品质是性情,那么在做生意时,就是热忱。其次,只要你干了一段时间,自然会摸清门道。但显然没有哪个管理团队是完美的,所以你常常不得不做出一个判断。你不可能永远等下去,非要找到那个完美的团队。顺便说一句,我有个朋友花了二十年寻找完美的女人;不幸的是,当他终于找到她时,却发现她正在寻找完美的男人。
2005 年塔克商学院奥马哈之行 · 2005一位股东问,他们俩如何评估自己所投资公司的管理者。巴菲特告诉在场众人:“一门真正好的生意不需要好的管理层——而一门糟糕的生意,无论管理层多优秀,也好不起来。美国各家企业的才干差异极大。财富 500 强的管理层可不是像挑选奥运代表队运动员那样选出来的。在某些情况下,挑出一个好的管理层相当容易。我们相信,一个打击率 0.350 的击球手会一直保持下去;我们不会相信一个打击率 0.127 的人说‘嘿,我跟别人不一样,因为我换了根新球棒’。在商业里,这种人往往就是那些声称自己请了顾问的管理层。一旦看到能力,我们还想看看他们如何对待股东。汤姆·墨菲就是一位伟大管理者的好例子。
伯克希尔 1996 年股东大会 · 1996巴菲特认为,评估管理层主要看两个因素:
- 他们过往的业绩如何?
- 他们如何对待公司的股东?还可以通过阅读委托投票说明书,看看管理层相对于股东是如何对待自己的。
巴菲特接着说,一位首席执行官所做的两三件最重要的事情之一,就是配置资本(也就是把钱投出去——无论是留存收益还是新的外部资本)。然而很少有 CEO 受过资本配置方面的训练,因为他们是从运营、销售或财务等其他渠道一路升上来的。仍然谈到资本配置时,巴菲特说,大多数 CEO 在拿到最高职位时,就“像一位音乐会钢琴家走进卡内基音乐厅——却被人塞了一把小提琴”。
在资本配置领域缺乏经验的 CEO 往往会依赖所谓的“专家”,巴菲特认为这极其危险。
伯克希尔 1994 年股东大会 · 1994[问:你在一位管理者身上看重什么?]
我们寻找的是那些对自己生意怀有热忱的管理者。我们运气极好,遇到过一些像我热爱伯克希尔那样热爱自己生意的企业家。如果我要把事情搞砸,他们会让我别插手。他们是伯克希尔的一员,却又像守护自己的东西一样、寸步不让地守护着自己的生意。
我们收到过一家投行送来的材料,卖方是几年前买下某家生意的人[如今想把它卖掉]。这门生意对他们来说不过是一块肉。你说他们没在账上做手脚的概率有多大?
[我寻找的是那些]对自己生意满怀热爱的人。在这个国家,如果你能测量人们对生意的热忱,没有哪家公司能[与伯克希尔]相提并论。
[芒格:什么最重要:是热忱,还是与生俱来的能力?伯克希尔里到处都是对自己的生意怀有一种特殊热忱的人。我认为热忱比脑力更重要。]
等他们走到我们面前时,如果没有脑力,根本就走不到我们面前。我们不会见到一个无能却满怀热忱的管理者——那种人早就被淘汰掉了。但我确实得淘汰掉那种只想套现走人的管理者。
我们见过很多在会计上玩花样、一心只想套现走人的生意。
伯克希尔 2003 年股东大会(Tilson 笔记) · 2003我们了解到的几乎一切,都来自公开文件。比如,我读过吉姆·克莱顿的书。外面有足够的信息可以用来评估企业。我们并不觉得跟管理层谈话有多大帮助。管理层常常想到奥马哈来谈,他们会编出各种各样的理由,但他们真正盼望的,是让我们对他们的股票产生兴趣。那从来行不通。数字告诉我们的,远比管理层说的多。我们对任何人的预测都毫不在意。我们甚至连听都不想听。
伯克希尔 2003 年股东大会(Tilson 笔记) · 2003要评估一个班的 MBA、挑出其中哪些将来会成为最优秀的管理者,是很难的,就像光看人们在练习场上挥杆、就想挑出最好的高尔夫球手一样难。
在他们还没有业绩记录之前,我们并不试图去评估谁会成为超级明星管理者。相反,我们寻找那些 10 到 50 年里一直打出 0.350 击球率的人。我们只是认定,把他们招进来不会被我们搞砸。我们找那些把这场比赛打得极好的人,然后让他们尽情去打。
我记得有一项研究,把经营上的成功与管理者起步时的年龄联系了起来。结果发现,那些起步早的人干得最好。当然,只要你善用手头已有的条件,假以时日是可以成长起来的,但其中很大一部分是天生的接线方式——这一点我现在比四五年前更加确信。我从没听查理在生意上说过什么蠢话——除非他不同意我的看法。(笑)我也从没听[GEICO 的 CEO]托尼·尼斯利在生意上说过哪怕一句蠢话,从来没有。
[芒格:其中一部分是智力,一部分是性情。比如里克·盖林,他想致富,他很聪明,路子也对[所以我就知道他会非常成功]。]
想想 NCAA 篮球四强赛被取消的概率,也挺有意思的[他在别处提到,伯克希尔曾就四强赛被取消承保了一份 7500 万美元的保单]。有些人就喜欢琢磨这种事。我爸不让我去当庄家,于是我就进了投资这一行。
伯克希尔 2005 年股东大会(Tilson 笔记) · 2005